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Rhino Safe Reviews
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Feb 8, 2023
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Rhino Safe Customer’s Q&A
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Rhino Safe FAQs
What is Rhino Safe's warranty policy?
Rhino Safe offers a limited lifetime warranty that provides free repair or replacement.
What is the returns policy for safes, toolchests, and furniture products?
Customers can return their order for a refund of the purchase price within 45 days, but a 20% restocking fee applies. Original and return shipping costs are non-refundable. Sales of products that contain custom color and trim combinations are final and not eligible for returns or exchanges.
What are the requirements for returning items?
Items must be unused, unassembled, and returned in the original packaging that prevents damage under typical freight handling methods.
How long does it take to receive custom-built products?
The estimated delivery time for custom-built products is approximately 5-7 weeks from the time of order.
What is the deadline for returning items for a full refund?
Items must be returned in their original condition and packaging within 14 days from the day it is delivered to be eligible for a full refund, less shipping costs. Only new, unused, and unworn items are eligible for return.